HubSpot Delivering Client Success Certification
Which of the following documents BEST helps guide your strategy plan for your client?
The SLA that was completed during the sales process.
The meeting agenda template.
The content audit checklist.
The invoice that was sent to client.Instant Download HubSpot Delivering Client...
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True or false? During your quarterly review meeting, it’s okay if things haven’t gone 100% as planned. However, only highlight things that didn’t go...
True
FalseInstant Download HubSpot Delivering Client Success Certification Exam Answers
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Your monthly reports should be all the following EXCEPT:
Aligned to the goals you set with the client
Comprehensive and easy to understand
Focused only on numbers
Paired with the metrics your client needs to see in...
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What should you do with your client’s ideas for work that are outside of the original project scope?
Ignore them
Put them into a list for the future
Implement them immediately to show your value
Tell the client you cannot action themInstant Download HubSpot Delivering Client...
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True or false? It’s important for your client to sign-off on the persona document.
True - they need to sign off the document because the client is always right.
True - you shouldn’t proceed without having their feedback and sign-off.
False -it’s...
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What are the four main items to highlight in your strategy plan?
Goals, identified campaigns, timelines and delivery, and promotional tactics
Goals, timelines and delivery, social media profiles, and promotional tactics
Goals, identified campaigns, cost, and promotional tactics
Goals, identified...
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True or false? You should wait to give your client the buyer persona questionnaire until you hold an in-person workshop. You don’t want their...
True
FalseInstant Download HubSpot Delivering Client Success Certification Exam Answers
Daniel -
All of the following are reasons why a strategy plan is important, EXCEPT:
It gives you direction to achieve your goals.
It allows you to identify the tactics you’ll use.
It helps you manage your client’s expectations.
It outlines when you’ll...
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Fill in the blanks: A strategy plan should ALWAYS be linked to your client’s ___________.
corporate identity
goals
content audit
previous marketing initiativesInstant Download HubSpot Delivering Client Success Certification Exam Answers
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Which of the following should you review with your client during your goal setting workshop?
A.) Discuss any discrepancies in your questionnaire findings
B.) Explain how inbound marketing will help your client reach these goals
C.) Ask about your client’s soft goals
D.)...
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