HubSpot Delivering Client Success Certification
You’re in the process of goal setting with your client and they tell you they haven’t been tracking data. How should you proceed?
It’s not uncommon for clients to have difficulty tracking numbers, so accept this and move along to the next step.
Make a note of this and share it...
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Fill in the blanks: An example of a ________ goal is to grow revenue this quarter by 10%. While developing a new service offering...
business, marketing
sales, business
sales, marketing
business, salesInstant Download HubSpot Delivering Client Success Certification Exam Answers
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True or false? You should only have the CEO, CMO, and main point of contact complete the stakeholder questionnaire.
True - only the key stakeholders like the CEO and CMO will have a say in setting goals. Therefore only they should complete the questionnaire to get a...
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Why is it so important to show your client quick wins?
Quick wins help show immediate value and ROI to your clients.
Quick wins are the only way to build client trust.
Quick wins will help you manage client...
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The goals you set with your client should be all of the following, EXCEPT:
Specific
Documented
Approved by the client
Based on their competitor's performanceInstant Download HubSpot Delivering Client Success Certification Exam Answers
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True or false? You should set up a meeting with your client to go through your content audit findings and recommendations.
True - it’s always good to report back findings to client as they happen on a daily basis.
True - you should report all your finding and recommendations...
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Your new client is a travel company that helps businesses set up company team building activities and retreats. While conducting your content audit, you...
Talk to sales reps who have used this brochure to see if it’s helpful in the sales process.
Speak to your client’s customers who have previously interacted with...
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Which of the following questions will help you understand your client’s soft goals?
What does success look like to you?
What is your sales target for the next quarter?
What is your current cost per lead?
What are your marketing goals?Instant...
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Asking questions to determine a piece of content’s format, age, and accuracy happens during which step of a content audit?
Categorizing content
Evaluating the performance of content
Identifying existing company content
Providing recommendations to the clientInstant Download HubSpot Delivering Client Success Certification Exam Answers
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You’re in the process of identifying the content your client current has. Which of the following should you include in this audit?
Email newsletters
Direct mail
Videos
Proposal templates
A and C
A, C, and D
All of the aboveInstant Download HubSpot Delivering Client Success Certification Exam Answers
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