- They may not understand the value of a platform audit yet. Take time to educate them on the benefits of platform auditing
- They might be unclear as to why they need to do an audit if they already feel strongly about removing/adding a particular app from/to their platform
- They might be unaware of opportunities to integrate a given technology with HubSpot
- All of the above
Why are clients sometimes uncomfortable discussing the “why” behind a particular business process, and more comfortable discussing individual technologies?