HubSpot Inbound Marketing Optimization Exam

When would you NOT want to implement live chat on your website?

Date:

June 10, 2023

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If human bandwidth was a constraint
If the cost of making a mistake is low
If you need to collect data or report on conversations
If you already have a chatbot in place

HubSpot Inbound Marketing Optimization Certification Exam Answers

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Optimum has an SMS chatbot for customers with support questions, giving users quick access to 24/7 support. A customer can simply text their issue, and the bot uses language processing to bring the customer the best solution. Looking at their current chat set-up, how might Optimum optimize this chatbot?

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