16.6 C
New York

Situation: Tamara’s Monogrammed Baked Goods sells muffins, cakes, and pastries that have their customers’ initials sewed onto them with celery strings. But, the delivery team sometimes gets orders mixed up and delivers monogrammed baked goods to the wrong customers. For health reasons, food items cannot be returned, so Tamara has to monogram a new set of baked goods and have them delivered to the affected customers. According to The Cost of Poor Quality, what category does this cost belong to?

Date:

Share:

  • Internal failure
  • External failure
  • Appraisal
  • Prevention

Instant Download HubSpot Revenue Operations Certification Exam Answers

Download Button

Pass the HubSpot Revenue Operations Certification Exam
and Earn Revenue Operations Certificate.

Buy Now Button

━ more like this

Looking for an excellent VoIP system?

Some people think when they hear about technical features like virtual pbx that getting a VoIP system will be complicated and they won’t get...

LEAVE A REPLY

Please enter your comment!
Please enter your name here